Within the values of CENTURIUM BAY COMPANY, S.A.S., we establish compliance with all applicable privacy and data protection laws, with special attention to the provisions of Article 44 of the Dominican Constitution and its regulatory development in Law 172-13 on the protection of personal data. This commitment reflects the value we place on obtaining and maintaining the trust of our clients, collaborating entities, and other individuals who share their personal information with us.
We have provided this Privacy Policy as an explanation of the information we collect, how we use it, how the use of this information can enhance your experience on our website and while receiving our services, with whom and for what purposes we may share the information, as well as the decisions you can make regarding our use of the information. We also describe the measures we take to protect the security of the information and how you can contact us regarding our privacy practices.
This Policy applies to all personal information that CENTURIUM BAY COMPANY, S.A.S. may collect: (i) through our products and services; (ii) when you interact with us through web platforms; and (iii) through our clients, suppliers, vendors, and other collaborating entities.
Please review this Privacy Policy carefully. If you have any questions or concerns, please contact CENTURIUM BAY COMPANY, S.A.S. by sending an email to info@eldoradowaterpark.com or by mailing to 23000 PUNTA CANA, DOMINICAN REPUBLIC.
GENERAL PRINCIPLES FOR THE COLLECTION, USE, AND DISCLOSURE OF PERSONAL INFORMATION.
To the extent required by current legislation, whenever CENTURIUM BAY COMPANY, S.A.S. collects personal information: You will be promptly and adequately notified of the use of your data.
- Your personal information will be collected for specific and legitimate purposes.
- Relevant, adequate, and non-excessive information will be collected for the purposes for which it is collected.
- Your personal information will be processed in a manner consistent with the purposes for which it was originally collected or for which consent was given.
- Reasonable measures will be adopted to ensure that the information is reliable, accurate, and complete for the intended use and, when appropriate, updated.
- Your personal information will not be used for sending commercial communications without your express consent. Appropriate measures will be adopted to ensure a high level of protection for personal information disclosed to third parties or transferred to another country, including internal transfers within the entity.
Who is responsible for processing your data?
Responsible party: CENTURIUM BAY COMPANY, S.A.S.
RNC: 1-31-77299-4
Address: 23000 Punta Cana, Dominican Republic.
Email: info@eldoradowaterpark.com
What personal information do we collect?
Personal data is defined as information that identifies you or can be used to identify or contact you. To this end, CENTURIUM BAY COMPANY, S.A.S. collects the following types of personal information:
Information provided by you:
CENTURIUM BAY COMPANY, S.A.S. collects the personal information you provide to us, for example:
- Contact information, such as your name, company name, job title, postal address, email address, and phone number;
- Additional information about you to help us better understand you, such as your gender, age, date of birth, nationality, professional associations and their registration numbers, information about your use of our products, and demographic information;
- Comments, questions, requests, and orders you wish to make;
- Financial information necessary for payment processing if you make purchases, such as credit card data or account information or tax identification number;
- Login information, including, if applicable, social media account information for login purposes; and
- Information about your preferences, such as your preferred communication methods and types of products that interest you.
Automatically collected information from your device:
- Information about your device and browser: CENTURIUM BAY COMPANY, S.A.S. may collect technical information about your device, such as device type, browser type, IP address, operating system, and device identifier. CENTURIUM BAY COMPANY, S.A.S. automatically collects this information from your device and web browser using cookies and similar technologies.
- Information about how you interact with the entity: CENTURIUM BAY COMPANY, S.A.S. may collect technical data about your use of CENTURIUM BAY COMPANY, S.A.S. online services, as well as about how you interact with our advertisements and digital promotions, such as content viewed or downloaded, preferences used, links visited, promotional emails from CENTURIUM BAY COMPANY, S.A.S. opened, and the date and time of interactions. CENTURIUM BAY COMPANY, S.A.S. collects this information using cookies and similar technologies.
- Information about your location: CENTURIUM BAY COMPANY, S.A.S. may collect information about your location, such as precise and real-time information about your location from your device and imprecise location information from, for example, your IP address or postal code. CENTURIUM BAY COMPANY, S.A.S. applications will not access precise and real-time location information from your device unless you authorize us to do so.
Cookies and similar technologies:
A “cookie” is an information file that is installed on your device when you visit a website. Cookies and similar technologies can enhance your user experience by saving your preferences, customizing your online experience, storing items in your shopping cart, and sometimes providing tailored advertisements based on your interests. See the entity’s “Cookie Policy.”
Information about collaborating entities and other third parties
CENTURIUM BAY COMPANY, S.A.S. collects personal information through collaborating entities. This information may include contact information, such as name, company name, job title, postal address, email address, and phone number.
CENTURIUM BAY COMPANY, S.A.S. may also obtain personal information from other third-party sources, such as public and commercial sources. We may combine the information we receive from our collaborating partners and other third-party sources with the information we collect from you or your device, as previously described.
For what purpose do we collect your personal data?
The organization may use your personal information to:
- Develop and manage the relationship we maintain with you and our collaborating entities. This may include:
- Providing services or developing operations that you or our collaborating partners have requested;
- Providing information about products, services, and operations, as well as advertisements that may interest you;
- Offering you a more consistent experience during interactions with the entity;
- Planning, managing, and operating according to the contractual relationship we maintain with collaborating entities.
- Communicate with you or your company. This may include:
- Informing you of products, services, and promotional activities from CENTURIUM BAY COMPANY, S.A.S. that may interest you or your company;
- Offering you information about relevant products, services, and operations of CENTURIUM BAY COMPANY, S.A.S.;
- Responding to questions or inquiries you may have, such as customer service requests; and
- Inviting you to participate in customer satisfaction surveys or market studies or informing you of the results of these.
- Offer and improve our websites, products, and services. This may include:
- Tailoring them to your preferences or interests, making them more compatible with your technology, or enhancing usability in any other way;
- Maintaining security and protecting them in other ways; and
- Developing new websites, products, and services.
- Address legal issues. This may include:
- Complying with our obligations to retain certain business records for minimum retention periods;
- Establishing, exercising, or defending legal rights;
- Complying with laws, regulations, court orders, or other legal processes;
- Detecting, preventing, and responding to fraud, violations of intellectual or industrial property, breaches of our contracts or agreements, violations of the law, or any other misuse of websites, products, or services; and
- Protecting the rights or property, or the health, safety, well-being, rights, or property of you or others.
CENTURIUM BAY COMPANY, S.A.S. may also use your personal information for other uses consistent with the context in which the information was collected with your consent. In any case, the entity may anonymize any collected information and use it for any purpose. This information will not be used to personally identify you.
What is the legal basis for the processing of your data?
For the processing of your personal information with the aim of fulfilling the purposes described in this Policy, we apply several legal bases. Depending on the circumstances, we rely on different bases when processing the same information for different purposes:
- Execution of a contract: We will process your information if necessary to fulfill any contracts entered into with you, that is, to carry out the services of the entity.
- Consent: We will process your information when you give us free, explicit, and informed consent for this purpose, which must be documented in writing or in another manner that allows it to be equated, according to the circumstances. In this regard, with your consent, CENTURIUM BAY COMPANY, S.A.S. will be able to show you personalized ads, offer you a personalized experience, inform you about products, services, and promotional activities that may interest you, etc.
- Legal obligation: We will process your information to the extent necessary to comply with a legal obligation.
- Legitimate interests: We will process your information as necessary to satisfy our legitimate interests. Our interests include parameters such as providing an innovative, personalized, secure, and cost-effective service to our users, as well as responding to legal requirements. However, we will not process your information if your interests or rights and freedoms prevail over ours.
How long will we keep your data?
The retention period for personal data will vary depending on the purpose and use of the information collected. We will retain your information for as long as necessary for the purposes for which it was collected. Once this period has ended, we will keep your data blocked for the limitation periods of any obligations that may have arisen from the processing and/or applicable legal periods, remaining available to the competent authorities for the handling of any possible responsibilities arising from the processing, after which it will be deleted.
When can CENTURIUM BAY COMPANY, S.A.S. share your personal information?
CENTURIUM BAY COMPANY, S.A.S. will not disclose your personal information except in the cases stipulated below:
- The entity may share your personal information with collaborating entities or third parties that provide support services. These third parties will be obliged to use the personal information shared solely for the purpose of providing the contracted services on our behalf and to process your information in accordance with applicable data protection and privacy laws.
- In certain cases, CENTURIUM BAY COMPANY, S.A.S. may share your information with collaborating entities or third parties for the purpose of promoting services and products to our clients. In these cases, we will require these entities to use such information consistently with what is established in this Policy, all current Privacy Statements, and all applicable data protection and privacy laws.
- CENTURIUM BAY COMPANY, S.A.S. may share your personal information with third parties for the purpose of addressing certain legal requirements, such as:
- Compliance with a law, regulation, court order, or other legal process.
- Detecting, preventing, and responding to potential detected fraud.
- Violations of intellectual or industrial property.
- Breaches of contracts or agreements.
- Protecting the rights or properties of CENTURIUM BAY COMPANY, S.A.S., as well as your health, safety, well-being, and property.
- The entity may share your information with your consent or if you request it.
- CENTURIUM BAY COMPANY, S.A.S. may share your anonymized information internally and with third parties for any purpose. This information cannot be used to personally identify you.
What are your rights when you provide us with your data?
Under current data protection regulations, you have the following rights concerning your personal data:
- Right of access: You have the right to contact us to know if your data is being processed and, if so, to obtain information regarding that processing.
- Right of rectification: You may request the rectification of any data you believe is inaccurate, and we will correct it with the new data you provide.
- Right of opposition: Whenever the processing is based on a public or legitimate interest or involves profiling, you may oppose it.
- Right of deletion: You may request the deletion of the data provided whenever there are legitimate grounds. However, this right is not absolute. CENTURIUM BAY COMPANY, S.A.S. is only obligated to delete your personal data upon your request under the following circumstances:
- The personal data are no longer necessary for the purposes for which they were collected;
- If you withdraw consent and there is no other legal basis for the entity to continue processing your personal data;
- If the processing is based on legitimate commercial purposes, you oppose the processing, and the entity has no prevailing legal grounds to continue processing your personal data;
- If CENTURIUM BAY COMPANY, S.A.S. has processed your personal data unlawfully;
- If the personal data must be deleted to comply with a legal obligation.
- Right to request the limitation of processing: This is an ancillary right whereby, while you have requested deletion, rectification, or have opposed the processing, your data will be blocked until your complaint is resolved.
- Right to data portability: You may request, when the processing is carried out by automated means, the transfer of your data to another company, provided that the processing is legitimized based on consent or in the context of the execution of a contract.
- Rights not to be subject to automated individualized decisions: This right aims to ensure that you are not subject to a decision based solely on the processing of your data, including profiling, that produces legal effects concerning you or significantly affects you in a similar manner.
You can exercise your rights by attaching a copy of a document proving your identity through any of the following means:
- By written and signed request sent to info@eldoradowaterpark.com, including a photocopy of the identity document of the requester. If you have already provided the email address or addresses, it is essential that you provide the same.
- By sending an email to info@eldoradowaterpark.com.
What measures do we use to protect your data?
Any processing of personal data entails a risk for the users who provide it. Therefore, we use appropriate technical and organizational measures to protect your personal information and privacy, and we review these measures periodically. We protect your personal information by using a combination of physical and logical security controls, including access controls that restrict and manage how your information and personal data are processed, managed, and handled.
Our procedures indicate that we may request proof of identity before sharing your personal information with you.
Modifications and updates to the Privacy Policy.
Modifications made to this Privacy Policy will be published on this website, along with relevant information. CENTURIUM BAY COMPANY, S.A.S. reserves the right to update and modify this Policy at any time without prior notice.
LINKS TO OTHER WEBSITES
If you choose to leave our website through links to other websites not belonging to our entity, CENTURIUM BAY COMPANY, S.A.S. will not be responsible for the privacy policies of such websites or for the cookies they may store on the user’s computer.
Date: July 31, 2023
Version: V.1.0